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This is a quality product that is extremely
popular and will be well received. These items have been ordered
by thousands of people and many large corporations, but there
is some shipping information you should consider. Please contact
us for pricing if you want a faster shipping method and please
review the following information:
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Important shipping information regarding this product.
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Please allow two weeks for processing and delivery unless
you choose next day or 2 day shipping.
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We are not able to ship this product outside the U.S.,
to post office boxes, or to APO/FPO addresses. We do not
ship to Hawaii or Alaska.
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Since temperatures vary across the country we may elect
not to ship any package over a weekend to guarantee its
arrival in premium condition. Therefore, we can not guarantee
Monday deliveries on any order. We sincerely apologize for
any inconvenience this may cause you.
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Our normal shipping days during the warm
months and to warm-weather areas (holidays excluded) for
Overnight, Express Saver, Second Day, and Ground shipments
are Monday, Tuesday, and Wednesday. Overnight shipments are
also sent on Thursday, and Saturday Delivery shipments are
sent on Friday. This schedule is designed so your chocolate
does not sit over the weekend in a warehouse without temperature
controls. We may ship on Thursday or Friday if cool temperatures
allow your chocolate to be safely transported. |
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We ship ALL chocolate products with Gel
Ice Packs between May and October regardless of the destination.
We do not charge anything additional for Ice Packs. |
| We do NOT guarantee Ground Shipments of
Chocolate Products between May and October regardless of destination.
We are not responsible for any delays and subsequent melting that
may occur for Ground Shipments. Only Premium Air Service is guaranteed
by our carrier to arrive to you within the commitment time. |
| Please note that if your destination is
over 75 Degrees Fahrenheit, we strongly advise that you contact
us regarding an appropriate shipping method (Overnight or 2-Day
Air*) to ensure proper delivery of your chocolate product. We cannot
guarantee your order if you have chosen an inappropriate shipping
method (i.e., shipping a chocolate product to FL, NM, AZ, TX or
other extremely hot states via Standard Ground during late Spring/Summer.) |
| We will contact you if we feel that
your product will not arrive safely via the method you have selected.
Our goal is to make you happy- melted chocolate is in no one's best
interest! Please check local weather conditions to help determine
your best shipping option. |
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EXTREMELY HOT STATES: We guarantee
our products against melting ONLY when shipped via Priority
Overnight Shipping.
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| Although we take great care in packing
and shipping this item, we cannot be responsible for damage if someone
is not able to accept the package in a climate controlled environment.
If someone is not present at the time of delivery and damage occurs
as a result of the delay in claiming the package, the item is not
guaranteed. Also, we cannot be responsible for heat damage if you
choose an inappropriate shipping method of a chocolate product and
it ships via the method you selected. We recommend shipping to a
work address or an address where someone will be there to accept
delivery. |
