Help Desk

Shipping Information
Most orders ship within 1 - 3 business days. If you are in a rush, we have several different levels of service to get your order to you when you need it.

Rush Orders
Occasionally customers may need a rush order. Rush orders are sometimes possible, and when possible they would process and ship the same day.

Our Returns Policy
The Rosemary Company stands behind the quality of every product we sell.

Weather Concerns in Shipping Candy or Candles
We don't recommend that candy or candles be left outside for any period of time.

Balloon Disclaimer
11" Latex balloons will stay afloat for approx 8 hours. Please take this into consideration when inflating latex balloons.

Michigan Sales Tax
Sales tax is collected only on orders sent within the state of Michigan.

How To Order
Ordering at The Rosemary Company is fast and extremely safe.

Credit Card Safety
Concerned about sending your credit card number over the internet? Here's how The Rosemary Company guarantees the safety of your personal information.

Better Business Bureau Advice and Information
As a member of The Better Business Bureau, we think this ordering advice and information will be of benefit to all customers.

Payment Options
When you have finished shopping, click the words "View Cart" in the upper right corner of your screen. On the shopping cart screen, select one of the following payment options.

Contact Us
Reach us via email, phone, fax or traditional mail. We're always happy to help out.